KAPTAIN KIRK CLOTHING CO.
GUIDE
Processing
Please allow for a 2 week turnaround time.
Processing time does not include shipping.
Payments
All invoices must be paid in full when your order is submitted.
We accept payments through Paypal, Square, and Cash App.
Rush Orders
Rush orders are any order with a due date of less than two weeks, and can be accepted for an additional investment of $50.
Same day or 24 hour orders may be accepted for an additional investment of $75.
Screen Printing
We have a $30 per screen fee for our screen printing services, min order of 12, max of 6 colors.
Embroidery
To have an image digitized, for embroidery, investments begin at $45.
Graphic Design
Graphic Design services are available for an investment of $50/HR.
Design formats are best determined by the decoration method, please contact us with any questions.
All Services
Work will be scheduled once all details are provided in writing. That Includes complete decoration, merchandise, and delivery/shipping instructions
Cancellation/Exchanges/Refunds/Returns
Cancellations prior to production incur a 25% restocking fee.
Cancellations may not be made once production has started.
There are No Refunds. We will accept Returns, and replace incorrect items due to our negligence. Replacements are time sensitive.
Unfortuanely becuase all items are made to order we are not able to offer Exchanges.
Artwork
Best file formats:
- Screenprinting: pdf, cdr, svg
- Embroidery: pdf, cdr, svg, png
- Direct-to-Garment: png, jpg, cdr, svg
- Digital Transfer: cdr, svg, png, jpg
- Vinyl Transfer: svg, cdr
For more information contact us today.